Patient Access Representative

Adventist Health; Marysville (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Adventist Health and Rideout in Marysville, CA is seeking a patient registration professional to interview patients, verify insurance, collect patient liabilities, and attach physician orders to medical records. This role ensures accurate registration, correct test processing, and smooth patient flow through the facility.

Responsibilities include verifying authorizations, explaining policies, handling paperwork, and assisting patients with directions or escorts as needed.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience preferred.

Responsibilities

• Check for physician orders and attach them to patient medical records to ensure patients receive appropriate tests.
• Verify patient insurance and research/enter authorization information for accuracy.
• Explain policies clearly and answer patient questions.
• Print and collate paperwork for distribution to units/departments.
• Escort patients to their area or refer to a available escort as needed.

Education

High School Education/GED

Associate/Technical Degree

Job description

Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe.

Job Summary:

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements:

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job-related duties as assigned.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.