Patient Access Representative

Saint Luke's Health System; Lake Lotawana (MO); On-site; USD 19,000 - 29,000; Part time

Job summary

Saint Luke’s Health System in Missouri is seeking a part-time Patient Access Representative to conduct professional patient interviews in the Outpatient Diagnostic Department (Thu/Fri, 5:30am–6pm).

You will verify insurance eligibility, gather demographic and biographical data to support billing, explain benefits, and guide payments and financial resources.

Candidates must have at least 1 year of applicable experience and strong computer and multitasking skills to thrive in a fast-paced setting.

Qualifications

• 1 year of applicable experience preferred.
• Proficient in medical insurance terminology and billing processes.
• Strong interpersonal and communication skills.

Responsibilities

• Interview patients to collect demographic and financial information.
• Verify insurance eligibility and benefits; gather data to bill payors.
• Process payments and discuss payment plans or lines of credit with patients.
• Deliver high-quality service and performance in a fast-paced outpatient setting.

Skills

Customer service

Insurance verification

Financial counseling

Multitasking

Tools

Computer skills

Job description

Job Description

This part-time, Thursday and Friday, 5:30am-6pm position will conduct professional patient interviews obtaining demographic, financial, and biographical information in the Outpatient Diagnostic Department. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Job Requirements

Applicable Experience: 1 year

Job Details

Part Time Day (United States of America) Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes