Patient Access Representative

Equitas Health; Dayton (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen im Gesundheitswesen sucht einen Patient Access Representative, um den reibungslosen Ablauf in der Klinik zu gewährleisten. In dieser spannenden Rolle unterstützen Sie das medizinische Team und sorgen für eine effiziente Patientenaufnahme. Sie sind verantwortlich für die Terminplanung, Datenverwaltung und die Bereitstellung eines hervorragenden Kundenservices. Das Unternehmen legt großen Wert auf Vielfalt und Inklusion und bietet eine unterstützende Umgebung für alle Mitarbeiter. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

PTO

Gesundheitsversorgung

Zahnversicherung

Sehversicherung

401k

Krankheitsurlaub

Qualifications

• Mindestens zwei Jahre Erfahrung in der medizinischen Empfangstätigkeit oder gleichwertige Ausbildung.
• Kenntnisse über administrative Verfahren, CPT/ICD-Codierung und Abrechnung sind von Vorteil.

Responsibilities

• Terminplanung für Patienten und Verwaltung von Patienteninformationen.
• Daten eingeben und tägliche Berichterstattung durchführen.
• Interaktion mit Patienten, Mitarbeitern und externen Partnern.

Skills

Kundenservice

Datenmanagement

Organisationsfähigkeiten

Kommunikationsfähigkeiten

Education

High School Diplom oder gleichwertig

Tools

Microsoft Office

EMR-Software

Abrechnungssoftware

Job description

Position Summary

Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health, and recovery staff, as well as other personnel, to ensure smooth and efficient operations. Responsibilities include reception, data collection, answering phones, scheduling appointments, and providing overall administrative support to health services.

Hourly Rate

$17.79 - $22.21 per hour

Benefits

• PTO
• Vision
• Dental
• Health
• 401k
• Sick time

Essential Job Functions

Includes scheduling, data entry and reporting via computer, operating office equipment, sorting, research, attending meetings, interacting with others, and managing multiple schedules.

Major Areas Of Responsibilities

• Communicate effectively with employees, patients, clients, volunteers, visitors, and vendors.
• Schedule patient appointments for all health center services.
• Collect and update patient information, including demographics, insurance, sliding fee, and copays.
• Perform daily data entry, charge entry, and payment posting.
• Verify appointments via phone two days prior and update records accordingly.
• Scan patient paperwork into the Electronic Health Record (EHR).
• Manage tasks such as making referrals, scheduling specialist appointments, and coordinating with Case Management.
• Handle incoming medical records via fax or mail, organizing and distributing them.
• Coordinate with RN/LPN for vaccinations and lab visits.
• Assist in planning and managing patient flow and daily clinic operations.
• Maintain a clean and professional environment in waiting and reception areas.
• Maintain patient records in compliance with HIPAA and provider standards.
• Adhere to organizational standards and policies.
• Contribute to a positive, respectful, and inclusive work environment, demonstrating cultural competency and sensitivity to diversity.
• Perform other duties as assigned.

Education/Licensure

High school diploma or equivalent required.

Knowledge, Skills, Abilities, and Other Qualifications

• At least two years of medical reception experience or equivalent training.
• Excellent customer service skills.
• Knowledge of administrative procedures, CPT/ICD coding, and billing preferred.
• Experience with EMR and billing software preferred.
• Proficiency in Microsoft Office.
• Strong communication and organizational skills.
• Ability to work independently and under pressure.
• Respect for confidentiality and professionalism.
• Sensitivity and competence in working with diverse populations, including LGBTQ+ communities and individuals affected by HIV/AIDS.

Other Information

Background and reference checks, pre-employment drug testing, and flexible hours including evenings and weekends may be required. Applicants considered after interview and application process. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Organization Information

Established in 1984, Equitas Health is a leading community-based healthcare system serving over 67,000 individuals annually across Ohio, Kentucky, and West Virginia, focusing on comprehensive health services and social initiatives.