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Talentify in California is seeking an entry-level patient service representative to handle registration, appointment scheduling, and insurance verifications in a healthcare setting. You will enter data, manage PHI, answer multi-line calls, and help with patient financial estimates while maintaining strong customer relations.
Requires a High School diploma or equivalent, at least 1 year in a medical office or hospital, and completion of Medical Terminology coursework; varied hours and locations
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
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Provides entry-level customer service coverage and registration in any point of service area and is responsible for patient information and insurance intake. Assigned entry-level duties include, but not limited to; appointment scheduling, registrations, insurance verifications, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, point of service collections and financial estimates, while maintaining quality patient/customer relations.
This is the first of three job levels that provide customer service, registration and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility.