Patient Access Representative

N2S Healthcare Staffing Solutions LLC; Cambridge (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare staffing agency seeks a Patient Access Representative in Cambridge, MA. The role involves handling patient registrations, verifying insurance information, and ensuring a smooth patient experience. Candidates must have a high school diploma and prior customer service experience. Join a dynamic team where you can make a difference!

Qualifications

• Prior experience in a business setting providing customer service.
• Processing and verifying electronic demographic, financial, or business-related information.

Responsibilities

• Registers patients presenting for visits and explains the registration process.
• Processes patient co-payments and safeguards cash and receipts.
• Completes Medicare Secondary Payer Questionnaire and adjusts coverage.

Skills

Customer Service

Data Processing

Education

High school degree or equivalent

Job description

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N2S Healthcare Staffing Solutions LLC provided pay range

This range is provided by N2S Healthcare Staffing Solutions LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $23.00/hr

Direct message the job poster from N2S Healthcare Staffing Solutions LLC

Healthcare Recruiter | Connecting Top Talent with Leading Healthcare Providers | Hiring RNs, LPNs, Allied Health, Nursing Managers, Directors, and VPs

Title: Patient Access Representative

Location: Cambridge, MA 02138

Schedule: 8-4:30pm or 8:30a-5p, 40 hrs. guarantee

Education: High school degree or equivalent.

Experience:

Prior experience in a business setting providing customer service, while simultaneously processing and verifying electronic demographic, financial or other business-related information and data.

Essential Duties & Responsibilities (including but not limited to):

1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions.

2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at end of each business day. Assists patients with Kiosk check-in as needed.

3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results.

4. Instructs patients and obtains signatures on consent forms, financial forms and other documents required by the clinical department; distributes documents to patients; scans, processes and records receipt of all documents collected during registration encounter.

5. Counsels patients regarding non-covered services, obtaining signatures on Advance Notice Beneficiaries (ABNs), consents and waivers.

6. Monitors patient waiting area for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.

7. Completes registrations on inpatient units who may be missing information from their original registration

8. Responds to patient concerns and potential patient safety issues accordingly. Recognizes health conditions that are a possible risk to others and adheres to appropriate established procedures to help contain risk.

9. Assures a neat, orderly registration desk and patient waiting area, securing all confidential patient information.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Staffing and Recruiting and Hospitals and Health Care

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