Patient Access Representative

Northside Hospital; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Northside Hospital in Atlanta is seeking a patient access clerk to support registration and patient flow in a busy hospital setting.

The role involves collecting accurate information for pediatric, adult, and geriatric patients, handling billing details, and ensuring hospital policies are communicated with courtesy.

Excellent communication and computer skills are essential, with typing speed of 30 wpm. Six months of clerical or customer service experience is preferred, ideally in healthcare.

Qualifications

• Six months clerical or customer service experience - preferably in a hospital or medical office.
• Excellent communication and strong customer service skills.
• Typing skills of 30 wpm.

Responsibilities

• Collects and distributes patient information, billing information, and collection information for registration.
• Makes patients and families aware of hospital policies and procedures with courteous communication.

Skills

Customer service

Communication

Computer literacy

Typing 30 wpm

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Arranges for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients. Collects and distributes patient information, billing information, and collection information. Makes patients and families aware of hospital policies and procedures. The duties of this position require the exercise of courtesy in speaking with patients, families, and others to maintain sound community relations.

• Six months clerical or customer service experience - preferably in a hospital or medical office.
• Excellent communication and strong customer service skills.
• Working knowledge and ability to perform accurately and efficiently on computer.
• Typing skills of 30 wpm.