Patient Access Representative

APR Consulting, Inc; Arlington (VA); On-site; USD 32,000 - 43,000; Full time

Job summary

APR Consulting, Inc. has been engaged to identify a Patient Access Representative for a location in Arlington, VA.

The role focuses on high-volume outpatient radiology scheduling, entering 150–200 physician imaging orders daily, and using Epic EMR to support accurate scheduling. The ideal candidate has at least one year of radiology scheduling experience, strong data-entry skills, and a commitment to exceptional customer service in a fast-paced environment.

Qualifications

• Experience with radiology scheduling in outpatient settings.
• Strong data entry and accuracy when processing orders.
• Experience working with Epic EMR or similar scheduling systems.

Responsibilities

• Process and transfer 150-200 imaging orders daily via fax into scheduling system.
• Review orders for completeness and scheduling accuracy.
• Schedule outpatient Radiology procedures (CT, MRI, Ultrasound, X‑Ray, Mammography).
• Verify patient demographics and complete patient registration.
• Perform insurance verification prior to scheduling.
• Coordinate with physician offices, patients, and internal departments.
• Maintain documentation in Epic and other systems.
• Ensure appointments support timely patient care and insurance needs.
• Demonstrate attention to detail to minimize errors and delays.
• Deliver outstanding customer service in a high-volume setting.

Skills

Radiology scheduling

High-volume scheduling

Attention to detail

Customer service

Multitasking

Education

High School Diploma

Tools

Epic EMR

Job description

APR Consulting, Inc. has been engaged to identify a Patient Access Representative
Location:1701 N George Mason Dr Arlington, VA 22205
Position:Patient Access Representative
Pay Rate:$26.66/hr
Duration:13 Weeks (Potential for Extension or perm)
Expected Shift:Monday-Friday 8am to 5pm

Important Call Outs:

• Minimum 1 year of recent Radiology scheduling experience required.
• Epic EMR experience strongly preferred.
• High-volume outpatient Radiology scheduling environment.
• Primary responsibility is accurately processing and entering 150-200 physician imaging orders received via fax each day into the scheduling system.
• Exceptional attention to detail is required, as transcription or order entry errors can result in incorrect procedures being scheduled, insurance authorization issues, delays in patient care, and patient safety concerns.
• Experience with patient registration and insurance verification is strongly preferred.

Ideal Candidate:
We’re seeking a detail-oriented healthcare professional with at least one year of recent Radiology scheduling experience who thrives in a fast-paced outpatient imaging environment.

The ideal candidate will have:

• Recent experience scheduling outpatient imaging procedures such as CT, MRI, Ultrasound,
• X-Ray, Mammography, or other Radiology modalities.
• Experience working in Epic or another hospital scheduling system.
• Experience with patient registration and insurance verification.
• Exceptional attention to detail and the ability to accurately process 150-200 physician imaging orders per day.
• Strong organizational, communication, and customer service skills.
• The ability to work independently while maintaining accuracy in a high-volume scheduling environment.

Required Qualifications
Education: High School Diploma or equivalent required.

Experience:

• Minimum 1 year of recent Radiology scheduling experience required.
• Experience scheduling outpatient imaging procedures.
• Experience working in a fast-paced healthcare scheduling environment.

Technical Skills:

• Epic EMR experience strongly preferred.
• Strong computer and data entry skills.
• Knowledge of medical terminology.
• Ability to accurately review and interpret physician imaging orders.
• Strong keyboarding skills with exceptional accuracy.

Other Requirements:

• Exceptional attention to detail and organizational skills.
• Ability to accurately process a high volume of work while maintaining quality.
• Strong communication and customer service skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to work independently while collaborating effectively within a team.

Key Responsibilities

• Accurately process and transfer 150-200 physician imaging orders received via fax each day into the scheduling system.
• Review physician imaging orders for completeness and accuracy before scheduling appointments.
• Schedule outpatient Radiology procedures including CT, MRI, Ultrasound, X-Ray, Mammography, and other imaging modalities.
• Verify patient demographics and complete patient registration.
• Perform insurance verification and obtain required patient information prior to scheduling.
• Coordinate with physician offices, patients, and internal departments regarding scheduling, registration, appointment preparation, and follow-up.
• Maintain accurate documentation within Epic and other scheduling systems.
• Ensure appointments are scheduled correctly to support timely patient care and insurance requirements.
• Demonstrate exceptional attention to detail, recognizing that even minor transcription or scheduling errors can impact patient care, insurance authorization, scheduling accuracy, and reimbursement.
• Deliver outstanding customer service while working in a collaborative, high-volume scheduling environment.

Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.

This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.

Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.