Patient Access Rep (Registrar)

Nashville General Hospital; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Nashville General Hospital seeks a Patient Access Representative to ensure quality patient service and registration. Ideal candidates will have healthcare experience, be bilingual in English and Spanish, and possess excellent organizational and communication skills. Join our team to help us set the service standard in healthcare.

Qualifications

• 2 years experience in a fast-paced healthcare environment.
• Bilingual English/Spanish preferred.
• Solid knowledge of medical terminology.

Responsibilities

• Serve as the first line of quality service to patients and guests.
• Set standard for service across departments and functions.
• Handle patient registration with excellent customer service.

Skills

Insurance Verification

Healthcare Scheduling

Bilingual English/Spanish

Patient Registration

Customer Service

Multi-tasking

Organizational Skills

Medical Terminology

Computer Proficiency

Education

High School Diploma or equivalent

Associates Degree

Job description

The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged.

Minimum Qualifications:

• Minimum of 2 yr work experience working in a patient access fast-paced healthcare environment
• Insurance Verification Experience
• Healthcare Scheduling Experience
• Bilingual English/Spanish Preferred
• Experience working with managed care health plans
• Excellent patient registration skills
• Excellent customer service and telephone etiquette required

• Solid knowledge of medical terminology
• Outstanding customer service abilities
• Must be able to multi-task
• Excellent organizational skills
• Proficient computer skills; internet, typing, data entry
• High School Diploma or equivalent
• Associates Degreepreferred