Patient Access Rep in Olathe - Full Time, Part Time & PRN

Olathe Health; Olathe (KS); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Representative to join their team. This role is vital as the first point of contact for patients, ensuring accurate information is gathered and financial communications are handled with professionalism. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional customer service skills while managing appointment scheduling and assisting with insurance inquiries. If you are passionate about providing excellent patient care and enjoy working collaboratively in a healthcare setting, this opportunity is perfect for you.

Qualifications

• Experience in a healthcare or customer service role is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Greet patients and visitors, ensuring a welcoming environment.
• Verify and update patient information accurately.
• Manage appointment scheduling and collect payments.

Skills

Customer Service

Communication Skills

Attention to Detail

Appointment Scheduling

Education

High School Diploma or GED

Tools

EMR Software

Job description

Patient Access Rep in Olathe - Full Time, Part Time & PRN

Join to apply for the Patient Access Rep in Olathe - Full Time, Part Time & PRN role at Olathe Health.

Position Details

Location: Olathe Medical Center Main Hospital, 20333 W. 151st St.

Position Summary

The Patient Access Representative greets patients and visitors at outpatient registration areas. They are the first point of contact and are responsible for obtaining accurate patient demographic and insurance information, ensuring proper reimbursement, and handling financial communications professionally.

Responsibilities

1. Greet customers courteously and promptly.
2. Verify patient information, obtain signatures, and update records accurately.
3. Manage appointment scheduling, including reminders and adjustments.
4. Answer and route calls efficiently, taking complete messages when necessary.
5. Collect co-pays and outstanding balances, and balance daily payments.
6. Serve as a liaison between patients and staff, assisting with insurance and scheduling needs.
7. Check out patients and schedule future appointments.
8. Maintain a clean and organized front desk and waiting area.
9. Accurately enter clinical information into the EMR as assigned.
10. Participate as a team member within the Patient Centered Medical Home.
11. Perform other duties as assigned, based on department needs.

Minimum Requirements

• High School Diploma or GED.
• Previous experience in a related role.

Preferred Qualifications

• Healthcare experience.

Additional Information

Employment type: Part-time. Equal opportunity employer. Requisition ID: R-41073.