Patient Access Rep II- Admitting (Full-Time, Days)

Enloe Enloe Medical Center, Inc.; Chico (CA); On-site; USD 27,910 - 37,677; Full time

Benefits offered by this job

$0 premium medical plan

Prescription and dental insurance

Retirement with employer match

Generous paid time off

Flexible Spending Accounts

Employee Assistance Program

Educational Assistance

Job summary

A nonprofit health system is seeking a Patient Access Representative II for its Chico, CA location. The role involves collecting critical patient data and providing excellent customer service to enhance operational efficiency and patient satisfaction. Candidates must demonstrate strong interpersonal skills and proficiency in Microsoft Office. Educational background must include patient access or registration experience, or relevant unit secretary experience. This full-time position offers competitive benefits including a comprehensive medical plan and paid time off.

Qualifications

• Must demonstrate excellent customer service skills.
• Must possess proficiency in Microsoft Office (Word/Excel/Outlook).
• Must maintain all protected patient information in strict confidence.

Responsibilities

• Accurately collect demographic, insurance, financial and clinical data to register patients.
• Facilitate efficient operations and optimal consumer satisfaction.
• Demonstrate the core values of the Medical Center.

Skills

Customer service

Microsoft Office proficiency

Interpersonal relations

Ability to maintain confidentiality

Flexibility and adaptability

Education

Competency as a Patient Access Representative I

Six months Patient Access/Registration or billing experience

Two years hospital Unit Secretary experience

Job description

Patient Access Rep II- Admitting (Full-Time, Days) page is loaded## Patient Access Rep II- Admitting (Full-Time, Days)locations: Chico, CA - Esplanade Campustime type: Full timeposted on: Posted Todayjob requisition id: JR103824ENL AdmittingCompensation range:$20.26 - $27.35Your rate of pay will be based on applicable experienceShift: Days Shift length: 10 Hours Days off: Variable Hours per pay period: 80Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families—care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team.POSITION SUMMARY:The Patient Access Representative II is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients. The Incumbent is responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct. EDUCATION / TRAINING / EXPERIENCE:Must meet one of the following:Competency as a Patient Access Representative I at Enloe Medical CenterSix months Patient Access/Registration or billing experienceTwo years hospital Unit Secretary experienceSKILLS / KNOWLEDGE / ABILITIES:This position interfaces with all levels of personnel within the hospital or clinic setting. Must demonstrate excellent customer service skills. Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress. Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements. Must demonstrate competency in performance of their job duties in accordance with department standards. Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment. Must demonstrate the ability to organize and prioritize assignments. Must demonstrate reliability and dependability by reporting to work as scheduled. Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change. Must be able to fulfill the essential functions of the position. # **Benefits Information**Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to:* $0 premium medical plan to include vision insurance* Prescription and dental group insurance* Retirement with employer match* Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned* Extended Sick Leave* Flexible Spending Accounts for unreimbursed medical expenses and dependent care* Employee Assistance Program* Educational AssistancePlease visit the employee benefits page at to get more in-depth benefits and coverage information or email [e-mail] to receive a full summary of benefits.A proud nonprofit health system, Enloe Health has served the people of the North State for more than 110 years. At Enloe, every employee, staff member and volunteer is a caregiver. No matter our role, each of us is here for our patients. Enloe values our workforce and is proud to be recognized as an excellent employer.