Patient Access Rep (Huntingdon Pike)

Temple Health – Temple University Health System; Rockledge (PA); On-site; USD 34,000 - 52,000; Full time

Job summary

Temple Health in Rockledge, PA is seeking a patient access professional responsible for check-in/check-out, registration, insurance verification, referrals, and scheduling across Ambulatory Care.

You will rotate across service areas, ensure accuracy of demographics, appointment data, and adherence to hospital protocols.

Excellent customer service and a minimum High School Diploma with healthcare exposure are required.

Qualifications

• High School Diploma or Equivalent Required.
• 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare.
• Experience in patient access, registration, scheduling, and insurance verification as described in the role responsibilities.

Responsibilities

• Handle patient check-in/check-out, registration, scheduling of appointments and services.
• Verify insurance, determine referrals, and active account verification.
• Rotate assignments across Ambulatory Care areas and adhere to departmental protocols.

Skills

Customer service

Communication

Fast-paced

Healthcare experience

Education

High School Diploma or Equivalent

Job description

Category

Support Services & Trades

Job Location

8 Huntingdon Pike, Rockledge, Pennsylvania, United States

Tracking Code

270061

Weekly Hours

40.00

Schedule

Full-Time

Shift

Day Shift

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education

High School Diploma or Equivalent Required

Experience

3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Licenses

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.