Patient Access Rep (Fox Chase)

Temple University Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Temple Health is seeking a Patient Access Rep (Fox Chase) to manage patient check-in/check-out, registration, and insurance verification across ambulatory care areas. The role includes scheduling and coordinating referrals, labs, and chemotherapy services, with rotation across departments to learn all processes.

Required: High School Diploma or Equivalent and at least 3 years in a related, customer-service role in a healthcare setting. Temple Health is an Equal Opportunity Employer.

Qualifications

• High School Diploma or Equivalent Required.
• 3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare.

Responsibilities

• Handle patient check-in and check-out processes.
• Perform registration-related activities and demographic entry/verification.
• Verify insurance and determine referrals as needed.
• Schedule new and follow-up appointments, labs, diagnostics, and chemotherapy services.
• Rotate among ambulatory care areas to learn and apply all processes.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Patient Access Rep (Fox Chase) – (264255)

Description

Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education
High School Diploma or Equivalent Required

Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.

At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they’re in.

It’s essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.

Primary Location

: Pennsylvania-Philadelphia

Job

: Clerical Services

Schedule

: Full-time

Shift

: Day Job

Employee Status

: Regular