Patient Access Rep - Day Shift

Trinity Health; United States; In loco; USD 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Paid time off

403B or retirement plan

Descrizione del lavoro

Nazareth Hospital in Philadelphia is seeking a Patient Access Representative to greet and register patients, verify insurance benefits, and manage pre-certification requirements. The role supports timely, accurate intake and contributes to revenue cycle activities across departments.

The position shifts include 40 hours per week with day shifts (7am-3:30pm) and weekend/holiday requirements, requiring flexibility and high-quality customer service. Employment is full-time at Nazareth Hospital.

Competenze

• HS diploma or equivalency
• Associate degree preferred
• Minimum one year experience in insurance verification and medical office/hospital customer service
• Outpatient Registration experience required

Mansioni

• Greet, pre-register and/or register patients in a courteous and professional manner
• Verify insurance benefits and check for pre-certification/authorization and referral needs
• Communicate revenue cycle issues to patients, physicians and staff
• Rotate into various patient access areas and work a variety of shifts

Conoscenze

Insurance verification

Patient registration

Customer service

Formazione

HS diploma

Associate degree

Descrizione del lavoro

Employment Type: Full time Shift: Rotating Shift Description: Job Title: Patient Access Rep Employment Type: Full Time Shift: 40hrs/wk day shift, 7am-3:30pm. Weekend and holiday requirements. Per department needs. Location: Nazareth Hospital - Philadelphia, PA

Position Purpose

The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient's financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.

Minimum Qualifications

• HS diploma or equivalency
• Associate degree (Preferred)
• Minimum one (1) year experience in insurance verification and medical office/hospital customer service
• Must have Outpatient Registration experience
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Position Highlights

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Referral Rewards Program

About us

Nazareth Hospital serves Northeast Philadelphia and the surrounding region. With over 160 inpatient beds and many outpatient services, Nazareth Hospital has a broad range of specialties to meet patients' health care needs. Nazareth Hospital offers outstanding diagnostic, medical, surgical and therapeutic care with state-of-the-art technology. With the dedication of 1,200 employees and 350+ physicians and specialists, Nazareth Hospital treats patients and their families with respect and compassion while providing health care services in response to the changing needs of our community.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.