Patient Access Rep - Centralized Scheduling

ALEXIAN VILLAGE OF MILWAUKEE; St. Louis (MO); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Patient Access Representative. This role involves scheduling patient appointments and providing vital support to ensure a seamless healthcare experience. You'll communicate directly with patients and staff, gathering essential information and coordinating schedules. With a commitment to transforming healthcare, this innovative firm offers a supportive environment where you can grow and make a difference in the lives of others. Embrace the opportunity to work with a dedicated team and contribute to a mission-driven organization focused on patient-centered care.

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Tuition Reimbursement

Employee Assistance Programs

Parental Leave

Adoption Assistance

Qualifications

• High School diploma or equivalent or 1 year of relevant experience required.
• Experience scheduling patient appointments via phone and chat preferred.

Responsibilities

• Schedule patients for prescribed procedures and perform clerical duties.
• Gather necessary information and resolve scheduling issues.

Skills

Patient Scheduling

Communication Skills

Clerical Skills

Problem Solving

Insurance Knowledge

Education

High School Diploma or Equivalent

Tools

Athena

Epic

Salesforce

Dash

Job description

Patient Access Rep - Centralized Scheduling

Patient Access Rep - Centralized Scheduling

5 days ago Be among the first 25 applicants

• Schedule: Full-time Days, Monday-Friday, Between 7am-7pm, 40 hrs weekly
• Location: Remote
  
  

Details

• Department: ACC Centralized Scheduling
• Schedule: Full-time Days, Monday-Friday, Between 7am-7pm, 40 hrs weekly
• Location: Remote
  
  

Meet Marie, our Director with the Ascension Contact Center and Centralized Scheduling team! Hear what she has to say about this amazing team and what we have to offer within Ascension

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

• Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
• Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.
  
  

Requirements

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
  

Additional Preferences

• Experience scheduling patient appointments via phone and chat correspondence.
• Experience taking high volume calls in a health-care setting.
• Ability to navigate multiple systems in a remote environment.
• Experience with Athena, Epic, Dash, Salesforce.
  
  

#ACC

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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