Patient Access Rep - Bone & Joint Clinic

St. Tammany Parish Hospital; Covington (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

St. Tammany Health System is seeking a Patient Access Representative for the Bone & Joint Clinic in Covington, LA. The role emphasizes efficient check-in/out, scheduling, insurance verification, and collecting payments while upholding HIPAA standards.

You will answer multi-line phones, collect accurate patient information, and scan or file documents into the Medical Record. A courteous, patient-focused team player will thrive in our busy clinic environment.

Qualifications

• Must be able to operate a computer, copier and fax machine.
• Good communication skills and a great deal of patience.
• Medical office experience preferred; knowledge of medical terminology.
• High School Diploma or GED preferred.
• Willing to learn all aspects of the office.

Responsibilities

• Complete efficient check in/out for patients and ensure throughput.
• Schedule appointments and verify insurance during registration.
• Collect accurate patient information maintaining confidentiality per HIPAA.
• Answer multi-line phones politely and directing calls.
• Collect copayments and patient balances.
• Scan or file documents into the Medical Record.

Skills

Customer service

Verbal communication

HIPAA compliance

Team player

Medical terminology

Computer literacy

Education

High School Diploma or GED

Post-secondary or vocational program enrollment/completion

Tools

Computer

Copier

Fax machine

Job description

Patient Access Rep - Bone & Joint Clinic### Patient Access Rep - Bone & Joint ClinicApply: Covington, LA: Full time: Posted Today: R13209At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.**JOB DESCRIPTION AND POSITION REQUIREMENTS**Scheduled Weekly Hours: 40**Work Shift:** Monday through Friday, 8a to 5p**Summary of the Job:** The Patient Access Reps. are primarily responsible for completing an efficient and organized check in/out for the patients. Ensuring throughput and customer service are top priorities. Schedule appointments and verifying insurance during registration as appropriate. Collecting accurate information from patients while ensuring confidentiality of this information and that the patients are aware of their rights as determined by HIPAA regulations and company policy. To answer multi line phones and direct all calls in a polite and courteous manner. To collect copayments and patient balances. To scan or file all documents into the Medical Record as needed. **Minimum Qualifications:**Must be able to operate a computer, copier and fax machine. Must possess good communication skills and a great deal of patience. Medical office experience preferred. Should have previous medical terminology. Must be willing to learn all aspects of the office and be a team player. Must be able to work well with others in a very busy environment. Must maintain a professional demeanor at all times.**Preferred Qualifications:**A High School Diploma or GED is preferred. Proof of enrollment in or completion of a post-secondary or vocational program may also be accepted. **Physical Demands:** Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 10 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) – reaching, handling/feeling, talking, hearing, seeing Frequently (34%-66%)– NONE Occasionally (1%-33%)- lifting, carrying, pushing/pulling, stooping, crouching**EMPLOYMENT**Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found **by clicking here**, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.**EQUAL OPPORTUNITY EMPLOYER**St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.