Patient Access Rep

Ardent Health Services; Topeka (KS); Hybrid; USD 32,000 - 42,000; Full time

Job summary

University of Kansas Health System St. Francis Campus in Topeka, KS seeks a day-shift, full-time Therapy Mulvane Patient Access Representative. You will provide a friendly registration experience to meet patient and family needs and communicate policies and financial responsibilities.

The role requires basic computer skills and prior office/customer service experience is a plus. On-site position with opportunities to grow within a team-focused healthcare setting.

Qualifications

• High School/GED is required.
• Basic computer skills are required.

Responsibilities

• Provides patient-friendly, smooth registration to meet patient and family needs.
• Registers patients accurately, explains policies and financial responsibilities.
• Ensures compliance with regulatory agencies and clinic procedures.
• Works under supervision of clinic manager or designee.

Skills

Customer service

Communication

Education

High School / GED

Tools

Basic computer skills

Job description

Overview

Join our team as a day-shift, full-time, Therapy Mulvane Patient Access Representative in Topeka, KS.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Responsibilities

• Demonstrates excellent customer service skills by providing a patient-friendly and pleasant registration process to ensure that patient and family needs are met in a timely manner.
• Responsible for accurate registration of patients, communication of policies, financial responsibilities, and Patient Rights and Responsibilities according to clinic operating procedures.
• Ensures compliance with JCAHO regulations and other regulatory agencies.
• Works under the supervision of the clinic manager/supervisor or designee.

Qualifications

Job Requirements:

• High School/GED.
• Basic computer skills.

Preferred Job Requirements:

• One year of prior experience in an office setting and customer service.