Patient Access Rep

Medical Center Health System; Odessa (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Medical Center Health System is seeking a Registration/Finances Specialist to manage patient registration and reimbursement at system facilities and clinics. You will review accounts, optimize collection efforts, and provide financial counseling as needed.

Key duties include obtaining signatures on forms, explaining registration materials, and ensuring accurate documentation for at‑service decisions and compliance with billing regulations.

Qualifications

• Requires strong organizational abilities and professional customer service.
• Proficiency in using common office software and accurate keyboarding.
• Knowledge of billing forms and medical billing regulations preferred.

Responsibilities

• Handle registration and obtain financial reimbursement for patients at Medical Center Health System facilities.
• Explain and obtain signatures on legal forms and registration materials.
• Review account information to optimize collection efforts and expedite reimbursement; provide financial counseling when appropriate.
• Support point of service decisions and maintain compliance in billing processes.

Skills

Customer service

Organizational skills

Oral and written communication

Keyboarding

Office software

Teamwork

Deadline-driven

Education

High School diploma or equivalent

Tools

MS Office

Job description

Position Summary This position conducts registration and obtains financial reimbursement for all patients accessing service at Medical Center Health System facilities or clinics. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on legal forms and registration materials.

Education High School diploma or equivalent required.

Training And Experience Prior experience in medical field preferred. (Knowledge of but not limited to admitting/registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources.)

Job Knowledge Required: Requires strong organizational abilities, proficiency in Professional Customer Service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.
Preferred: Previous cash collections experience is preferred. May have related experience with financial or medical institution or background.

Unusual Physical Demands And Working Conditions

OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)

• Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of personal computers, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• May require off-site travel