Patient Access Rep

IHA; Mishawaka (IN); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

ASN to BSN program

Benefits day one

Retirement employer match

Paid time off + 7 holidays

No mandatory overtime

Employee referral program

CEU’s

Job summary

Saint Joseph Health System is seeking a Patient Access Registrar for the Emergency Department night shift. You will greet and register patients, verify insurance details, collect co-pays, obtain signatures, and guide patients and visitors with empathy and efficiency.

The role emphasizes accurate data collection, patient confidentiality, and delivering a positive check-in experience in a fast-paced hospital setting.

Qualifications

• High school diploma required; associate’s degree or equivalent experience preferred.
• At least one year of healthcare or customer service experience preferred.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and register patients upon arrival.
• Confirm insurance, benefits, and patient details.
• Collect co-pays, signatures, and necessary documentation.
• Provide support and directions to patients and visitors.

Skills

Excellent communication

Organizational skills

Multitasking

Healthcare experience

Education

High school diploma

Associate degree or equivalent experience

Job description

Rotating Weekends & Holidays

Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!

• At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Employment Type

Full time

Shift

Night Shift

Description

Patient Access – Registrar

Emergency Department

11:00pm-7:30am Rotating Nights

Rotating Weekends & Holidays

Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!

Why Saint Joseph Health System?

• At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

What We Offer

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• NO mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

Position Summary

• The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality.

What You Will Do

• Greet and register patients upon arrival.
• Confirm insurance, benefits, and patient details.
• Collect co-pays, signatures, and necessary documentation.
• Provide support and directions to patients and visitors.

What You Will Need

• High school diploma required; associate’s degree or equivalent experience preferred.
• At least one year of experience in healthcare or customer service preferred.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.