Patient Access & Registration Specialist

1 Overlake Medical Center & Clinics; United States; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000

Generous retirement plan matching

Pre-tax and Roth retirement plans

Employee Assistance Program

Caregiver support program

Free parking and Orca transit passes

Job summary

Overlake Medical Center is seeking an admissions/registration professional to greet patients, collect demographic and financial data, and handle initial payments and signatures at the registration desk. This 1.0 FTE role operates Monday to Friday, 08:30–17:00, on site at Overlake.

Ideal candidates will have a high school diploma (bachelor’s preferred), strong customer service skills, and knowledge of insurance processes. Training in medical terminology and hospital finance is a plus.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in admission/registration or frontline customer contact.
• Excellent customer service and interpersonal skills required.
• Knowledge of insurance (HMO/PPO) and state/federal programs.

Responsibilities

• Greet and orient patients and visitors to the hospital.
• Interview patients to collect demographic and financial data for registration.
• Collect payments, obtain signatures, and explain hospital policies.
• Perform assigned duties in a fast-paced environment.

Skills

Customer service

Interview patients

Interpersonal skills

Professionalism

Teamwork

Typing 50 WPM

10-key data entry

Insurance processes

Education

High School Diploma

Bachelor's Degree preferred

Medical terminology training

Hospital finance training

Customer relations training

Job description

Overlake Medical Center is seeking an admissions/registration professional to greet patients, collect demographic and financial data, and handle initial payments and signatures at the registration desk. This 1.0 FTE role operates Monday to Friday, 08:30–17:00, on site at Overlake.

Ideal candidates will have a high school diploma (bachelor’s preferred), strong customer service skills, and knowledge of insurance processes. Training in medical terminology and hospital finance is a plus.