Patient Access & Registration Specialist

Baylor Scott & White Health; McKinney (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Immediate eligibility for health benefits

401(k) savings plan with match

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

A healthcare organization in McKinney, Texas, is seeking an Access Services Representative 1 to manage patient demographics and insurance verification. The successful candidate will handle registrations, patient financial responsibilities, and assist patients with mobility. Strong communication and customer service skills are essential. An H.S. Diploma or GED is required, along with a commitment to professionalism in stressful situations. This role offers numerous benefits to support employee well-being.

Qualifications

• Experience in customer service is preferred.
• Ability to handle stressful and emotional situations.
• Empathy and strong communication skills with patients.

Responsibilities

• Obtain patient demographics and insurance information.
• Register patients and verify insurance coverage.
• Negotiate payment arrangements with patients as needed.
• Assist patients with directions and mobility when applicable.
• Ensure compliance with patient identification requirements.

Skills

Good listening and communication skills

Professional telephone etiquette

Exceptional customer service skills

Data entry and numeric skills

Basic computer skills

Microsoft Office proficiency

Education

H.S. Diploma/GED Equivalent

Job description

A healthcare organization in McKinney, Texas, is seeking an Access Services Representative 1 to manage patient demographics and insurance verification. The successful candidate will handle registrations, patient financial responsibilities, and assist patients with mobility. Strong communication and customer service skills are essential. An H.S. Diploma or GED is required, along with a commitment to professionalism in stressful situations. This role offers numerous benefits to support employee well-being.