Patient Access & Registration Specialist

Providence Health & Services; Lubbock (TX); On-site; USD 21,000 - 32,000; Full time

Job summary

Providence Health & Services in Texas seeks a Patient Access Representative to assist patients during on-site registration and arrival for scheduled and unscheduled visits. You will collect demographic and insurance information and determine patient liability at the time of service, and perform financial clearance on assigned accounts when registration is slow.

You will also handle related client service tasks such as valuables collection and providing thoughtful customer service, while greeting

Qualifications

• Six months of healthcare experience in business office, hospital or medical office setting.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Complete demographic and insurance information collection; collect patient liability at time of service.
• Perform financial clearance functions on assigned accounts during registration downtimes.
• Handle miscellaneous client service tasks such as valuables collection and providing basic customer service.
• Greet patients in a professional, friendly, and respectful manner to promote positive encounters.

Skills

Healthcare experience

Job description

Providence Health & Services in Texas seeks a Patient Access Representative to assist patients during on-site registration and arrival for scheduled and unscheduled visits. You will collect demographic and insurance information and determine patient liability at the time of service, and perform financial clearance on assigned accounts when registration is slow.

You will also handle related client service tasks such as valuables collection and providing thoughtful customer service, while greeting