Patient Access & Registration Specialist

Inova Health System; Leesburg (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement: 5% employer match

Education assistance up to $5,250/year

Student loan assistance up to $10,000

Mental health support

Paid time off and parental leave

Job summary

Inova Loudoun Hospital – Lansdowne (Outpatient) in Leesburg, VA is seeking a dedicated Patient Access Specialist to join the team. This full-time role operates Monday to Friday, 8:00 am – 4:30 pm.

Inova is a national leader in safety, quality and patient experience and is recognized as a top employer in the D.C. metro area. The role offers comprehensive benefits, opportunities for growth, and involvement in patient access operations.

Qualifications

• High School or GED required.
• 1 year of patient access experience.

Responsibilities

• Patient intake, registration and documentation; manage complex cases and validate documents.
• Administrative & technology operations: prepare schedules, track records, use multiple systems.
• Coordinate case management tasks and follow up on related items.
• Financial counseling: assess coverage and initiate financial assistance.
• Insurance & contract coordination: apply payer rules and resolve issues.
• Field patient inquiries and concerns; follow up.
• Educate patients about kiosks and report usage trends.
• Coordinate with departments for patient communication and advocacy.
• Validate referrals and track status.
• Schedule specialty visits and coordinate preparation.
• Arrange transport for special needs.
• HIM coordination: resolve minor chart issues and assist ROI.
• Ensure HIPAA/OSHA compliance and other regs.
• May perform additional duties as assigned.

Education

High School or GED

Job description

Inova Loudoun Hospital – Lansdowne (Outpatient) in Leesburg, VA is seeking a dedicated Patient Access Specialist to join the team. This full-time role operates Monday to Friday, 8:00 am – 4:30 pm.

Inova is a national leader in safety, quality and patient experience and is recognized as a top employer in the D.C. metro area. The role offers comprehensive benefits, opportunities for growth, and involvement in patient access operations.