Patient Access & Registration Specialist

Nevada System of Higher Education; Elmhurst (IL); On-site; USD 28,000 - 40,000; Full time

Job summary

Endeavor Health is seeking a Patient Service Representative I at EMH Main Hospital Elmhurst to perform patient registration, data collection, and billing support in a fast-paced environment.

You will greet patients, collect demographic insurance data, and ensure accurate entry into the hospital system while following HIPAA and payer regulations. Flexibility for weekends and multiple locations is required.

Qualifications

• High School Diploma or GED required.
• Associate degree in business or healthcare preferred.
• Minimum 1–2 years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
• Knowledge of health insurance, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Knowledge of Microsoft Office Suite.
• Bilingual skills.

Responsibilities

• Performs patient registration functions in a courteous and professional manner according to established policies and procedures.
• Greets and registers patients.
• Collects and analyzes all required data necessary to pre-register and register patients; interacts with patients, their representatives, employers and others; reviews information; processes transactions into the hospital computer system; follows HIPAA, EMTALA, payer and other applicable regulations.
• May transport patients by wheelchair, if necessary.
• Uses on-line physician ordering systems to retrieve and interpret physician orders; enters codes; contacts physicians for additional information.
• Updates the billing information in the accounts according to data collected in the questionnaire.
• Scans insurance cards, IDs, insurance referrals and authorizations etc. into hospital’s document imaging system; prepares forms and reports; distributes to internal and external parties.
• Coordinates daily in-patient admissions and bed placement; notifies appropriate nursing units; maintains census records.
• Processes generated paperwork; matches registration information with forms; assembles charts; scans medical records per Medical Records Department guidelines.
• Maintains logs and reports of patient registrations; adapts to downtime with manual processes; ensures prompt recovery.
• Performs patient registration financial functions per policies; assists with other duties including filing, distributing questionnaires, preparing pre-registrations and chart prep.
• Accepts special assignments and maintains flexible work schedules including weekends and multiple locations.

Skills

Registration experience

Data entry

Microsoft Office

Bilingual

Customer service

Healthcare terminology

Education

High School Diploma or GED

Associate degree in business or healthcare

Tools

Hospital computer system

Document imaging system

Job description

Endeavor Health is seeking a Patient Service Representative I at EMH Main Hospital Elmhurst to perform patient registration, data collection, and billing support in a fast-paced environment.

You will greet patients, collect demographic insurance data, and ensure accurate entry into the hospital system while following HIPAA and payer regulations. Flexibility for weekends and multiple locations is required.