Patient Access & Registration Specialist

CHRISTUS Health; Alexandria (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

CHRISTUS Health in Alexandria, LA is seeking Patient Access Representatives responsible for scheduling and registration, data accuracy, insurance verification, and financial counseling to support hospital services. The role requires attention to detail, strong communication, and teamwork to ensure accurate patient data and timely processing.

Prospective candidates should have a high school diploma (or equivalent) and 1–3 years of relevant experience, with a focus on compliance and compassionate

Qualifications

• High School Diploma or equivalent preferred.
• 1-3 years of experience preferred.
• Ability to verify insurance and collect payments.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and notes.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
• Represents the Patient Access department in a professional, courteous manner at ALL times.

Skills

Data entry

Communication

Customer service

Insurance verification

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

CHRISTUS Health in Alexandria, LA is seeking Patient Access Representatives responsible for scheduling and registration, data accuracy, insurance verification, and financial counseling to support hospital services. The role requires attention to detail, strong communication, and teamwork to ensure accurate patient data and timely processing.

Prospective candidates should have a high school diploma (or equivalent) and 1–3 years of relevant experience, with a focus on compliance and compassionate