Patient Access & Registration Coordinator II

MemorialCare Health System; Long Beach (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

MemorialCare Health System is seeking a Registration Coordinator II in Long Beach, CA to manage patient intake, scheduling, demographics, and initial billing workflows across hospital services. The role requires 3+ years in hospital admitting or outpatient settings, knowledge of medical terminology, and ability to provide accurate insurance information and out-of-pocket estimates.

Bilingual preferred; typing 40 WPM.

Qualifications

• 3 + years' experience in hospital or outpatient/large medical group practice admitting setting required.
• Experience and understanding of the hospital, outpatient, medical environment and government agencies.
• Knowledge of medical and insurance terminology. Demonstrated critical thinking and analysis skills are required.
• Electronic medical records experience a plus.
• 40 WPM typing/keyboard skills preferred. Bilingual Preferred.

Responsibilities

• Triage patient intake for appointment scheduling and review prior visit history and diagnoses.
• Obtain initial patient demographics including referring/ordering physician and third party information.
• Collect accurate patient demographics to establish a medical record and billing account; expedite third party billing.
• Complete and document the hospital’s Condition of Admission and related forms for JCAHO compliance.
• Collect insurance information, co-pays, deductibles, or deposits; provide out-of-pocket estimates.
• Manage work queues to resolve errors in a timely manner.
• Maintain clinical record systems in compliance with regulations.
• Direct patients and visitors with clear directions and escort when needed.
• Prepare billing to ensure proper professional/technical billing.
• Crosstrain to cover front desk, scheduling and registration for multiple departments.
• Perform other duties as assigned.

Skills

Hospital admitting experience

Medical terminology

Typing 40 WPM

Bilingual preferred

Education

Associates degree

Bachelor's degree in health science/health care administration

Business courses/experience

Job description

MemorialCare Health System is seeking a Registration Coordinator II in Long Beach, CA to manage patient intake, scheduling, demographics, and initial billing workflows across hospital services. The role requires 3+ years in hospital admitting or outpatient settings, knowledge of medical terminology, and ability to provide accurate insurance information and out-of-pocket estimates.

Bilingual preferred; typing 40 WPM.