Patient Access / Registration

IHA; Hartford (CT); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHA is seeking a Patient Access Registrar to handle on-site pre-registration, insurance verification and payment collection in Hartford, CT. The role includes gathering accurate patient demographics, insurance details and liability information.

The position operates on a full-time swing shift (11:00 AM to 7:30 PM) with evening differential. Training is 2–3 weeks, Mon-Fri, 8:00 AM to 4:30 PM, with some time in Springfield, MA. Strong preference for hospital patient access experience.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Responsible for the pre-registration process of patient admissions
• Obtain approvals and payments on site
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Skills

Knowledge of medical terminology

Knowledge of medical insurances

Education

High School diploma or equivalent

Job description

Employment Type

Full time

Shift

Rotating Shift

Description

Swing shift 11a-7:30p on site

TRAINING/ORIENTATION IS 2-3 WEEKS MON-FRI 8A-4:30P

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What You Will Do

• Responsible for the pre-registration process of patient admissions
• Obtain approvals and payments on site
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

• High School diploma or equivalent
• Knowledge of medical terminology and medical insurances
• Patient access hospital experience strongly preferred

Position Highlights And Benefits

• Full time 40hr on "swing shift" 11AM - 7:30PM. evening differential for half the shift
• TRAINING/ORIENTATION IS 2-3 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA
• Third week required if new hire has less than 1 year experience doing registration in a hospital
• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world‑class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.