Patient Access Registrar & Mobile Driver

Mobile Medical Care, Inc.; Rockville, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Mobile Medical Care, Inc. seeks a Registrar/Driver to join its mobile clinic team in Rockville, MD.

You will welcome patients, register them, determine eligibility for Medicaid/Medicare and other programs, and support clinic operations while safely operating the mobile van. As a key first point of contact, you will collect payments, manage documentation in the EHR (eCW), coordinate with the Outreach Specialist, and help ensure a respectful, efficient patient experience in our community-based

Qualifications

• Valid U.S. driver’s license held for at least 5 years with a clean driving record.
• Current Maryland driver’s license required.
• Experience driving a large vehicle (e.g., mobile clinic van or RV) preferred.
• Strong computer and data entry skills; experience with electronic health record systems preferred.
• Ability to work collaboratively as part of a multidisciplinary healthcare team in a dynamic, community-based environment.
• Demonstrated ability to interact respectfully and effectively with patients from diverse cultural, linguistic, and socioeconomic backgrounds.
• Commitment to equity, teamwork and improving patient experience and health outcomes.
• Ability to lift and carry supplies or equipment weighing up to 15 pounds for distances of at least 50 yards.

Responsibilities

• Greet and register patients, ensuring a welcoming environment during clinic visits.
• Determine patient eligibility for Montgomery Cares, Medicaid, Medicare, Commercial Insurance, and sliding fee discount programs.
• Collect, scan, name, and upload required eligibility and clinical documentation into the EHR (eClinicalWorks – eCW).
• Accurately update patient demographic, insurance, and appointment information in eCW in a timely manner.
• Identify patients who may qualify for Medicaid or other coverage programs and refer them to the Outreach Specialist.
• Collect patient fees (cash or credit card) in accordance with fee schedules and issue receipts.
• Prepare and submit cash and check deposits within 48 hours of clinic operations.
• Maintain and submit credit card transaction receipts to the Finance Office.
• Schedule and confirm patient appointments using the eCW appointment calendar.
• Review eligibility prior to clinic days and contact patients to bring required documents for recertification.
• Support clinic operations as Clinic Clerk under the Nurse Manager, including scanning records and answering phones.
• Retrieve laboratory results, radiology reports, and other medical records to prepare for visits as needed.
• Safely operate the mobile medical van and manage fuel and the company credit card.
• Perform routine vehicle upkeep and report maintenance or safety concerns.
• Participate in Quality Improvement initiatives and attend orientation and ongoing training.

Skills

Customer service

Data entry

Communication

Teamwork

Multicultural interaction

Problem solving

Job description

Mobile Medical Care, Inc. seeks a Registrar/Driver to join its mobile clinic team in Rockville, MD.

You will welcome patients, register them, determine eligibility for Medicaid/Medicare and other programs, and support clinic operations while safely operating the mobile van. As a key first point of contact, you will collect payments, manage documentation in the EHR (eCW), coordinate with the Outreach Specialist, and help ensure a respectful, efficient patient experience in our community-based