Patient Access & Referral Coordinator

Tampa Family Health Centers; Lake Magdalene (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Generous paid time off

Job summary

Tampa Family Health Centers in Tampa, FL is seeking a Registration Referral Specialist to deliver patient-access services by combining front-office registration with referral coordination. You will verify demographics and insurance, schedule appointments, process referrals, and support timely follow-up.

You will work with providers and care teams to ensure smooth patient experiences, collect copays, maintain accurate EHR records, and stay current with payer guidelines while upholding HIPAA and

Qualifications

• High school diploma or GED required.
• Two years of experience in medical registration or patient access.
• Experience with insurance eligibility verification and referral processing.
• Experience using Electronic Health Record systems and Microsoft Office.
• Strong customer-service and communication skills.

Responsibilities

• Register patients and verify demographics and insurance eligibility.
• Schedule, reschedule, and coordinate appointments.
• Process referrals and obtain required authorizations.
• Collect copayments and explain financial policies.
• Maintain accurate EHR documentation and referral records.
• Provide coverage across front-office and referral functions as needed.

Skills

Registration

Referral coordination

Insurance verification

Appointment scheduling

Customer service

Front-office operations

Microsoft Office

EHR proficiency

Education

High school diploma or GED

Associate degree preferred

Tools

EHR systems

Microsoft Office

Job description

Tampa Family Health Centers in Tampa, FL is seeking a Registration Referral Specialist to deliver patient-access services by combining front-office registration with referral coordination. You will verify demographics and insurance, schedule appointments, process referrals, and support timely follow-up.

You will work with providers and care teams to ensure smooth patient experiences, collect copays, maintain accurate EHR records, and stay current with payer guidelines while upholding HIPAA and