Patient Access Quality Specialist

Capital Health System, Inc.

Hopewell (VA)

On-site

USD 45,000 - 59,000

Full time

9 days ago

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Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA - Healthcare

FSA - Dependent Care

Retirement Plan

Life Insurance

STD/LTD

Paid Time Off

Job summary

Capital Health System is seeking a detail-oriented Patient Access Registration Analyst to support chart reviews, verify registration accuracy, and contribute to performance improvement initiatives. The role emphasizes identifying variances, ensuring compliance with payer requirements, and facilitating process enhancements across trauma, pre-hospital stroke, neuro, and cardiac registration processes.

Candidates should have a high school diploma, 3 years in Patient Access, and strong communication

Qualifications

Strong communication abilities for in-person and small group interactions with customers and staff.
Understanding of insurance concepts and health plan policies.
Knowledge of hospital registration and authorization processes.
Ability to handle routine problems with several variables.

Responsibilities

Review registrations to identify variations from quality data and recommend improvements.
Document discrepancies and communicate findings to management for corrective action.
Audit charts for accurate demographic, diagnosis, and insurance information.
Maintain knowledge of registration systems and procedures to ensure proper registrations.