Patient Access & Pharmacy Affordability Liaison

AmerisourceBergen Corporation; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Cencora is hiring for a Patient Access and Affordability role at Methodist Dallas Medical Center. The position centers on helping patients access high-cost prescriptions, navigating prior authorizations, and securing patient assistance programs.

Onsite hours are Monday–Friday, 9am–5pm, with remote options possible for coverage needs. Ideal candidates will have retail pharmacy tech experience (1–3 years), active licensure, and strong Microsoft Office and EHR/system proficiency.

Qualifications

• Retail pharmacy technician experience (1–3 years)
• Active pharmacy technician licensure/certification in the corresponding state
• Experience with prior authorizations and copay assistance programs
• Proficiency in Microsoft Office, especially Word and Excel
• Ability to learn other pharmacy systems and EHRs quickly
• Strong organization and communication skills

Responsibilities

• Provide liaison services for patients navigating high-cost prescription therapies and affordability barriers
• Process prior authorizations and identify patient assistance programs
• Coordinate communication between patients, providers, staff, pharmacy and payers
• Serve as subject matter expert in retail prescription access and processing
• Support clinic operations and drive process improvements to improve patient access
• Act as primary contact for high-cost prescription access for assigned clinics
• Document communications in EHRs and pharmacy systems
• Educate providers, clinic staff, and patients on prescription fulfillment value
• Provide world-class customer service and timely completion of tasks
• Support delivery of prescriptions in clinic and remote settings
• Contribute to KPI tracking and program performance assessments
• Attend client/clinic meetings and lead discussions on prescription access
• Provide backup coverage during staff absences and travel to multiple clinics

Skills

Prior authorizations

Copay assistance programs

Microsoft Office

Pharmacy systems

Communication

Organization

Education

Retail pharmacy technician experience

Active pharmacy technician licensure

Tools

Pharmacy dispensing software

Electronic health records

Job description

Cencora is hiring for a Patient Access and Affordability role at Methodist Dallas Medical Center. The position centers on helping patients access high-cost prescriptions, navigating prior authorizations, and securing patient assistance programs.

Onsite hours are Monday–Friday, 9am–5pm, with remote options possible for coverage needs. Ideal candidates will have retail pharmacy tech experience (1–3 years), active licensure, and strong Microsoft Office and EHR/system proficiency.