Patient Access Navigator & Complex Scheduling

MUSC Health; Charleston (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

MUSC Health in Charleston, SC invites a Patient Access Coordinator to provide individualized assistance to patients and caregivers, acting as a liaison to the hospital care team and ensuring timely access to services.

The role requires scheduling complex appointments, knowledge of Epic and MS Office, and excellent communication; candidates typically have a high school diploma with healthcare experience or an associate/bachelor's degree with related experience.

Qualifications

• High school diploma and three years related healthcare experience or an Associates degree and two years related healthcare experience or a Bachelor's degree and one year healthcare related experience.
• Epic, Medical Office experience, call center experience, medical terminology and knowledge of insurance preferred.
• Proficiency with MS Office Suite (Word, Excel and PowerPoint).

Responsibilities

• Schedule and coordinate complex follow-up appointments and clinics across the enterprise.
• Act as liaison between patients, caregivers and the hospital care team.
• Provide individualized assistance to overcome healthcare system barriers.

Skills

Scheduling

Communication

Organization

MS Office

Education

High school diploma

Associates degree

Bachelor's degree

Tools

Epic

MS Outlook

MS Office Suite

Job description

MUSC Health in Charleston, SC invites a Patient Access Coordinator to provide individualized assistance to patients and caregivers, acting as a liaison to the hospital care team and ensuring timely access to services.

The role requires scheduling complex appointments, knowledge of Epic and MS Office, and excellent communication; candidates typically have a high school diploma with healthcare experience or an associate/bachelor's degree with related experience.