Patient Access Navigator

Phoebe Putney Health System; Albany (GA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Phoebe Putney Health System is seeking a Patient Access role focused on coordinating admissions and ensuring accurate patient information at the point of entry. The position requires a high school diploma or GED, with preferred associate degree and 1–2 years in a health setting.

Responsibilities include time management, handling physician orders, educating patients on their rights, securing required forms, and verifying insurance while collecting payments as needed.

Qualifikationen

• High School Diploma or GED is required.
• 2 year / Associate Degree in a related field preferred.
• 1-2 years health-related field experience preferred.
• CPAR certification must be obtained within 20 months of hire.
• Georgia Work Ready certification is required.

Aufgaben

• Proficient time management and prioritization to manage patient access tasks.
• Analyze and disseminate physician orders to match services to planned admissions.
• Educate patients and designated individuals on their rights and responsibilities as hospital patients.
• Secure all required federal and state forms (e.g., HIPAA, Advance Directives, Medicare/insurance forms).
• Verify insurance eligibility and collect payments at the point of service.

Kenntnisse

Time management

Prioritization

Patient education

HIPAA compliance

Customer service

Ausbildung

High School Diploma or GED

Associate Degree in related field

Jobbeschreibung

Phoebe Putney Health System is seeking a Patient Access role focused on coordinating admissions and ensuring accurate patient information at the point of entry. The position requires a high school diploma or GED, with preferred associate degree and 1–2 years in a health setting.

Responsibilities include time management, handling physician orders, educating patients on their rights, securing required forms, and verifying insurance while collecting payments as needed.