Patient Access Insurance Verification Specialist

Phoebe Putney Memorial Hospital, Inc.; United States; On-site; USD 25,000 - 36,000; Part time

Job summary

Phoebe Putney Memorial Hospital, Inc. is seeking a Patient Access Specialist in Albany, GA to provide efficient registration for patients and staff. You will verify insurance eligibility, collect payments at the point of service, and coordinate with Care Management for necessary authorizations.

This is a PRN/Per Diem role based in the hospital’s ADMITTING department. The position requires handling PHI/EPHI with strict minimum access and collaborating with multiple departments to ensure accurate,

Qualifications

• Experience in patient access or registration preferred.
• Strong customer service skills.
• Knowledge of insurance verification processes.

Responsibilities

• Register patients and verify insurance eligibility.
• Collect payments at point of service.
• Coordinate with Care Management for authorizations.
• Handle PHI/EPHI with minimum necessary access.

Skills

Insurance verification

Patient registration

Customer service

PHI handling

Job description

Job Number: 35350 Location: Phoebe Putney Memorial Hospital Street Address: 417 W 3rd Ave City, State: Albany, Georgia Zip Code: 31701 Department: PPMH ADMITTING Shift: Days Job Type: PRN/Per Diem Posted Date: 2026-10-26

Patient Access Specialists will provide hospital personnel, patients, and their families with a seamless and efficient registration experience including scheduling patient appointments. Patient Access Specialists are instrumental in verifying the eligibility of insurance and other forms of reimbursement along with collecting money due at the point of service. All staff will be cross-functionally trained to support all areas of registration. Patient Access Specialists assigned to the Patient Contact Center may be trained and required to work as switchboard operators. Performs all other duties as assigned.

Performs insurance verification and notification for elective, urgent, and emergent bedded patients. Verifies all demographic information, and obtains signatures as required on the Important Message from Medicare (IMM), Medicare Outpatient/Observation Notice (MOON), and Tricare Rights. Makes required notification of admission to payers within required timeframes. Works closely with the Care Management department to ensure all information necessary for authorization/ongoing certification is present. Works with patients as needed to obtain information necessary to verify insurance and notify payers. In the normal course of duties and responsibilities, this position requires access to protected health information (PHI) and electronic protected health information (EPHI). The PHI and EPHI accessed are limited to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of this job. The PHI and EPHI are accessed through various computer applications, contact with patient, Health Information Services, Case Management, and/or other System departments with whom interaction is necessary.

Phoebe Putney Health System is southwest Georgia’s preferred career choice for professionals who want to improve the community’s health by joining a respected, cutting-edge team. We offer you the opportunity to collaborate with the best colleagues in a friendly, close-knit setting that feels like family. Your career at Phoebe will allow you to apply learned skills, explore new paths and advance into greater opportunities. There’s more for you at Phoebe. Phoebe is simply the best, most advanced healthcare provider in the region. If you want to work in the medical field, we are the preferred choice, with the best technology, the most specialists and the area’s top talent. If you are searching for a non-clinical career that allows you to serve the community and grow, you’ll also find us ideal. We’re one of the area’s premier employers, offering a close-knit culture, outstanding benefits and many ways to develop your career.