Patient Access Manager-West Market

Essentia Health; Bismarck (ND); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) employer contributions

Tuition reimbursement

Job summary

Essentia Health is seeking an experienced leader to oversee the daily administrative operations of the 1006160 REGISTRATION department at the Mid Dakota Bismarck location. You will ensure patient access processes are timely, high quality, and patient-centered, while managing staffing and resources to support efficient operations.

The role requires 3+ years of healthcare leadership, an Associate degree, and a plan to complete a Bachelor's degree within two years of hire.

Qualifications

• 3 years’ leadership experience in healthcare business operations in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability.
• Associate’s degree or higher
• Must obtain bachelor’s degree within two years of hire or transfer date

Responsibilities

• Oversee daily administrative operations of assigned department(s) to ensure timeliness and quality of patient access processes.
• Maintain staffing, scheduling, and resource allocation to support patient care systems.
• Provide development opportunities and monitor staffing levels based on volumes.

Skills

Leadership in healthcare ops

Education

Associate degree

Bachelor’s degree within 2 years

Job description

Building Location: Essentia Health - Mid Dakota Bismarck 9th St Clinic

Department: 1006160 REGISTRATION - EH SS

Job Description

This position oversees the daily administrative operations and activities of assigned department(s). Ensures the timeliness, quality, and integrity of systems and patient access processes in a manner that is both patient-centered and respectful of all customers and stakeholders. Maintains optimum patient care systems, including staffing, scheduling, general resource allocation, and communication systems. Responsible for ensuring adequate staffing levels based on volumes and provides development opportunities for staff.

Key Responsibilities

• Manages all performance indicators and standard of work tools


• Collaborates and communicates effectively with all stakeholders by attending all requested meetings, project workgroups and other collaboration efforts to provide necessary standard of work knowledge during development of acquisitions and new service lines


• Ensures growth opportunities for staff, balances FTEs in accordance with volumes and performance development for staffing


• Assists directors, operation managers, administrative operations and other stakeholders as applicable


• Completes projects as assigned

Required Qualifications

• 3 years’ leadership experience in healthcare business operations experience in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability


• Associate’s degree or higher


• Must obtain bachelor’s degree within two years of hire or transfer date

Licensure/Certification Qualifications

• FTE: 1


• Possible Remote/Hybrid Option:


• Shift Rotation:


• Shift Start Time:


• Shift End Time:


• Weekends:


• Holidays:


• No Call Obligation:


• No Union:


• Union Posting Deadline:


• Compensation Range: -

Employee Benefits at Essentia Health

• Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.


• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.


• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.


• Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact your HR Service Center at [phone].

Essentia Health Values and Culture

Essentia Health seeks employees who embrace our commitment to patient- and family-centered care in communities both large and small. We're looking for people who are committed to making patients and their families feel known and understood. People who understand what it means to be Here with you. People who are willing to use their strengths to help others.

Find more than a job. Find more in yourself. Find your calling.

Our Values Quality | Hospitality | Respect | Joy | Justice | Stewardship | Teamwork

Equal Opportunity

Essentia Health is an Equal Opportunity/Affirmative Action Employer. Essentia Health does not discriminate in employment because of age, color, creed, culture, disability (physical or mental), ethnicity, familial status, gender identity or expression, genetic information, language, local Human Rights Commission activity, national origin, military service, race, religion, sex, sexual orientation, socioeconomic status, or public assistance status.

Post-Offer Screening

Job offers are contingent upon successful completion of post-offer screenings. Screenings includes verification of your legal right to work in the United States, a health screening and immunization review, verification of applicable licensure, certifications, education, and experience, and background checks including criminal, urine drug screen and MVR where required.