Patient Access Lead: Registration, Admissions & Billing

Adventist Health; Bakersfield (CA); On-site; USD 35,000 - 44,000; Full time

Job summary

Adventist Health Bakersfield is seeking a Patient Access coordinator to manage pre-registration, registration, admissions, payment collection, and other tasks across inpatient and outpatient settings. You will guide staff within established policies and handle sensitive information with discretion.

Responsibilities include ensuring confidentiality, supporting cross-department collaboration, and following all applicable policies while addressing issues and making informed recommendations.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Responsibilities

• Maintains confidentiality of all information related to medical staff and patients, paying close attention to HIPAA compliance and information related to employees and other information as appropriate.
• Provide feedback to peers when errors or omissions are found on accounts so deficiencies can be remedied while patient still present. Review AETS reports and correct errors. Works with Quality/Education group as needed to trend/track accuracy and training needs
• Interact in a positive way with all departments to resolve issues and to develop and maintain positive intra-departmental and inter-departmental working relationships.
• Follow all organizational and department-defined policies and procedures
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent

Associate's/Technical Degree or equivalent

Five years' relevant experience

Job description

Adventist Health Bakersfield is seeking a Patient Access coordinator to manage pre-registration, registration, admissions, payment collection, and other tasks across inpatient and outpatient settings. You will guide staff within established policies and handle sensitive information with discretion.

Responsibilities include ensuring confidentiality, supporting cross-department collaboration, and following all applicable policies while addressing issues and making informed recommendations.