Patient Access & Insurance Verification Specialist

Jupiter Medical Center Physicians Group, Inc.; United States; On-site; USD 42,000 - 55,000; Full time

Job summary

Jupiter Medical Center Physicians Group, Inc. seeks a Patient Access Specialist to deliver a dynamic customer experience at the point of registration.

You will obtain demographic, insurance, and medical information, perform insurance verification, collect payments, and liaise with internal and external customers to facilitate access to hospital services. Ideal candidates have a High School diploma, healthcare terminology knowledge, experience in customer support, and strong communication,

Qualifications

• Education: High School Diploma or equivalent.
• Billing and coding certification preferred.
• Experience using EMR systems, insurance verification, eligibility, and electronic billing.
• Knowledge of health insurance plans and interpretation of benefits.
• Ability to maintain confidentiality.
• Experience in a customer support role.
• Medical terminology knowledge.
• Proficient in Microsoft Office.
• Ability to set priorities and manage time effectively.
• Flexible, service oriented, and dedicated.
• Excellent communication skills both verbally and in writing.
• Strong organizational skills, attention to detail, and ability to multi-task.
• Strong interpersonal skills, listening and following directions.

Responsibilities

• Obtain demographic, insurance, and medical information to ensure accurate registration.
• Perform insurance verification, data collection and documentation.
• Determine medical necessity for services based on established criteria.
• Identify patient financial responsibilities and collect payments.
• Serve as liaison to internal and external customers to facilitate access to hospital services.
• Secure all necessary documentation to register the patient's visit.
• Perform other duties as assigned.

Skills

Customer service experience

Excellent communication

Strong interpersonal skills

Attention to detail

Time management

Confidentiality

Medical terminology knowledge

Education

High School Diploma or Equivalent

Tools

EMR systems

Insurance verification software

Eligibility interpretation

Microsoft Office

Data entry

Job description

Jupiter Medical Center Physicians Group, Inc. seeks a Patient Access Specialist to deliver a dynamic customer experience at the point of registration.

You will obtain demographic, insurance, and medical information, perform insurance verification, collect payments, and liaise with internal and external customers to facilitate access to hospital services. Ideal candidates have a High School diploma, healthcare terminology knowledge, experience in customer support, and strong communication,