Patient Access & Insurance Verification Specialist

Prisma Health; Greenville (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Prisma Health in Greenville Memorial Hospital is seeking a Patient Access Clerk to interview patients, collect demographic and financial data, verify insurance, and initiate pre-authorizations when required. The role involves handling payments, arranging financial plans, and maintaining accurate records with HIPAA compliance in a courteous, professional manner.

Works within the Patient Access-GMH Campus department to support billing, collections, and routine business-office tasks.

Qualifications

• Two years of Admissions, Billing, Collections, Insurance and/or Customer Service.
• Basic computer literacy including word processing, spreadsheets and databases.
• Familiarity with medical terminology preferred.
• Registration and scheduling experience preferred.

Responsibilities

• Interview patients to collect demographic and financial data and verify accuracy.
• Verify insurance, determine benefits and initiate pre-certification when required.
• Collect payments or arrange financial plans while maintaining records.
• Enter information into computer systems and maintain accurate logs.
• Prepare reports and ensure compliance with privacy guidelines.

Skills

Basic computer skills

Mathematical skills

Registration experience

Scheduling experience

Medical terminology familiarity

Education

High School diploma or equivalent

Tools

Sovera system

Job description

Prisma Health in Greenville Memorial Hospital is seeking a Patient Access Clerk to interview patients, collect demographic and financial data, verify insurance, and initiate pre-authorizations when required. The role involves handling payments, arranging financial plans, and maintaining accurate records with HIPAA compliance in a courteous, professional manner.

Works within the Patient Access-GMH Campus department to support billing, collections, and routine business-office tasks.