Patient Access & Front Desk Specialist

Providence Health & Services; Santa Rosa (CA); On-site; USD 71,635,000 - 101,322,000; Full time

Job summary

Providence Health & Services in Santa Rosa is seeking a Patient Services Specialist - Journey Level to manage core front-office functions with growing independence. You will perform patient registration, appointment scheduling, insurance verification, and related clerical duties in support of Providence patients and their families.

Join a team committed to compassionate service, effective communication, and operational excellence within a culture that values respect, inclusion, and giving care.

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and collect necessary information.
• Schedule appointments and coordinate with clinicians.
• Verify insurance coverage and benefits.
• Perform general clerical duties to support the care team.

Skills

Customer service

Healthcare experience

Job description

Providence Health & Services in Santa Rosa is seeking a Patient Services Specialist - Journey Level to manage core front-office functions with growing independence. You will perform patient registration, appointment scheduling, insurance verification, and related clerical duties in support of Providence patients and their families.

Join a team committed to compassionate service, effective communication, and operational excellence within a culture that values respect, inclusion, and giving care.