Patient Access Front Desk — Orthopedics (FT) + $1K Bonus

Baptist Health; Boca Raton (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Baptist Health in Boca Raton is seeking a Patient Access Front Desk Associate for Orthopedics. This full-time role includes a $1,000 bonus and a schedule from 8:00 AM to 4:30 PM.

The incumbent will coordinate patient flow, process admissions efficiently, and address questions with a focus on service excellence. Experience in a fast-paced healthcare setting, knowledge of insurance terms, and bilingual abilities (English/Spanish or Creole preferred) are valued.

Qualifications

• High school diploma or equivalent.
• Completion of Patient Access training course.
• Ability to work in high-volume, fast-paced environment.
• Detail-oriented, organized, team player with strong customer service.

Responsibilities

• Coordinate patient flow and ensure timely processing in the department.
• Maintain knowledge of insurance requirements, pricing, and financial assistance options.
• Provide professional, compassionate, friendly service to patients, families, and staff.
• Adhere to HIPAA, AHCA, EMTALA and Medicare guidelines.

Skills

Customer service

Interpersonal communication

Typing

Multitasking

Education

High School

Certification

GED

Training

Experience

Tools

Microsoft Office

EMR systems

Job description

Baptist Health in Boca Raton is seeking a Patient Access Front Desk Associate for Orthopedics. This full-time role includes a $1,000 bonus and a schedule from 8:00 AM to 4:30 PM.

The incumbent will coordinate patient flow, process admissions efficiently, and address questions with a focus on service excellence. Experience in a fast-paced healthcare setting, knowledge of insurance terms, and bilingual abilities (English/Spanish or Creole preferred) are valued.