Patient Access Front Desk – FT, $1k Bonus & Growth

Baptist Health; Boynton Beach (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Career growth and development

Health and wellness resources

Tuition reimbursement

Wellness program

Flexible scheduling

Job summary

Baptist Health is seeking a Patient Access Front Desk Associate at our Boynton Beach location. This full-time role handles patient flow, insurances, and revenue-cycle questions while delivering compassionate service to patients and families.

Requires a high school level education plus completion of the Patient Access training. Bilingual English/Spanish/Creole preferred; EMR and MS Office experience helpful; HIPAA and related rules knowledge a plus.

Qualifications

• Complete and pass the Patient Access training course.
• Ability to work in a high volume, fast-paced environment and perform basic math calculations.
• Detail oriented, organized, team player with excellent customer service and interpersonal skills.
• Knowledge of medical terminology and insurance concepts is a plus.
• Experience with computer applications (EMR) and accurate typing skills.

Responsibilities

• Coordinate patient flow and timely processing within the department.
• Maintain knowledge of insurance requirements, Baptist Health South Florida pricing, financial assistance options and Revenue Cycle operations.
• Provide professional, compassionate and friendly service to patients of all ages and to their families.

Skills

Customer service

Interpersonal communication

Bilingual

Attention to detail

Typing skills

Microsoft Office

EMR

Education

High School,Cert,GED,Trn,Exper.

Tools

EMR software

Microsoft Office

Job description

Baptist Health is seeking a Patient Access Front Desk Associate at our Boynton Beach location. This full-time role handles patient flow, insurances, and revenue-cycle questions while delivering compassionate service to patients and families.

Requires a high school level education plus completion of the Patient Access training. Bilingual English/Spanish/Creole preferred; EMR and MS Office experience helpful; HIPAA and related rules knowledge a plus.