Patient Access Front Desk Specialist – Primary Care (FT)

Baptist Health; Boynton Beach (FL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus $1,000

Job summary

Baptist Health is seeking a Patient Access Front Desk Associate in Boynton Beach. This full-time role handles patient flow, front desk tasks, and basic insurance/billing inquiries, with a $1,000 sign-on bonus.

The incumbent supports go-lives, onboarding, and training within the department. Qualifications include a High School level education and 1 year of Patient Access experience; bilingual English/Spanish/Creole is preferred.

Qualifications

• High school or equivalent required; additional certificates helpful.
• 1 year of Patient Access experience preferred for internal staff.
• Ability to work in a high-volume, fast-paced setting with accuracy.

Responsibilities

• Coordinate patient flow and scheduling to optimize throughput.
• Process patient information accurately and timely.
• Answer questions and address concerns for patients and families.
• Maintain knowledge of insurance, pricing, and billing basics.

Skills

Customer service

Communication

Detail oriented

Team player

Multilingual (English/Spanish/Creole)

Education

High School / GED / Cert / Training / Exper.

Tools

EMR systems

Microsoft Office

Job description

Baptist Health is seeking a Patient Access Front Desk Associate in Boynton Beach. This full-time role handles patient flow, front desk tasks, and basic insurance/billing inquiries, with a $1,000 sign-on bonus.

The incumbent supports go-lives, onboarding, and training within the department. Qualifications include a High School level education and 1 year of Patient Access experience; bilingual English/Spanish/Creole is preferred.