Patient Access - Front Desk

Nebraska Orthopaedic Center, PC; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Free parking

Health insurance

License reimbursement

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

Nebraska Orthopaedic Center, PC in Lincoln, Nebraska is seeking a Front Desk team member to greet patients, register them, & coordinate appointments. Typical schedule is Monday–Friday, 8:30–5:00pm, with a full-time role.

You will verify patient demographics, insurance, answer calls, maintain confidentiality per HIPAA, and support physicians' schedules. A high school diploma or GED and at least one year in a medical office are preferred.

Qualifications

• Knowledge of clinic operating policies.
• Attention to document accuracy and completeness.
• Strong verbal and written communication skills.
• Team-player mentality and willingness to support coworkers.
• Self-motivated with ability to multi-task in a fast-paced environment.
• High School Diploma or GED with at least one year medical office experience preferred.

Responsibilities

• Greet and register patients in a prompt, pleasant, and helpful manner. Relay necessary messages to staff.
• Verify patient demographic and insurance information and update in the medical record as needed.
• Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly.
• Answer telephone, screen calls, take messages, and provide information.
• Answer questions regarding patient appointments.
• Oversee waiting area, coordinate patient movement, report problems and irregularities.
• Maintain patient confidentiality and follow HIPAA Guidelines.
• Attend meetings as required.

Skills

Knowledge of clinic operating policies

Attention to detail in records

Strong verbal and writtencommunication

Team-player mentality

Self-motivated and multi-task

Education

High School Diploma or GED

Job description

Typical Schedule: Monday-Friday 8:30-5pm

Job Title: Front Desk

Typical Schedule: Monday-Friday 8:30-5pm

Job Type: Full Time

We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.

Essential Job Duties:

• Greet and register patients in a prompt, pleasant, and helpful manner. Relay necessary messages to staff.
• Verify patient demographic and insurance information and update in the medical record as needed.
• Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly.
• Answer telephone, screen calls, take messages, and provide information.
• Answer questions regarding patient appointments.
• Oversee waiting area, coordinate patient movement, report problems and irregularities.
• Maintain patient confidentiality and follow HIPAA Guidelines.
• Attend meetings as required.

Desired knowledge, skills and/or other abilities:

• Knowledge of clinic operating policies
• Ability to effectively examine documents for accuracy and completeness
• Ability to prepare records with attention to detail
• Strong verbal and written communication skills
• A team-player mentality and a willingness to provide support for co-workers
• Self-motivated with the ability to multi-task while working in a fast pace environment
• High School Diploma or GED with a minimum of one year experience in a medical office setting is preferred.

Our physicians have trained among some of the top medical experts and training facilities in the nation. We place a great deal of value on each and every opportunity we have to assist patients to regain the quality of life they deserve. Our commitment to the University of Nebraska Athletic Department (Husker Team Physicians), area high schools and recreational athletes shows our motivation to minimize an athlete’s downtime so they can compete to the best of their ability. For more information go to: www.nebraskaortho.com

EOE

Schedules can vary depending on department needs.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• License reimbursement
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance