Patient Access & Eligibility Specialist

Mercy; Missouri; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Access Representative who serves as the first point of contact with patients. The role involves scheduling, registration, benefit verification, pre-certification and financial clearance while upholding Mercy Service Standards.

The ideal candidate has 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a high school diploma (some college helpful).

Qualifications

• 1-3 years clerical experience and customer service preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Schedule, register, verify benefits, pre-certify and obtain financial clearance.
• Ensure accurate patient data is collected and entered into the record.
• Communicate with patients, physicians, and insurance companies professionally.

Skills

Communication

Relationship building

Organization

Stress management

Computer skills

Education

High School Diploma

Some College

Job description

Mercy is seeking a Patient Access Representative who serves as the first point of contact with patients. The role involves scheduling, registration, benefit verification, pre-certification and financial clearance while upholding Mercy Service Standards.

The ideal candidate has 1–3 years of clerical and customer service experience, familiarity with medical terminology and insurance plans, and a high school diploma (some college helpful).