Patient Access Coordinator - Flagstaff

aleracare; Flagstaff (AZ); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Paid time off (20+ days annually)

Job summary

AleraCare is looking for an exceptional Patient Access Coordinator in Flagstaff, AZ. In this role, you will schedule and welcome patients for biologic infusions, ensuring every detail of their visit runs smoothly.

The ideal candidate has a high school diploma, communication skills, and experience in customer service. Join a supportive team dedicated to providing outstanding patient care and enjoy competitive pay between $20 and $25 per hour.

Qualifications

• Demonstrate honesty and integrity in communications.
• Excel in customer service in both phone and in-person settings.
• Proficiency with various software applications.

Responsibilities

• Schedule and welcome patients for their biologic infusions.
• Coordinate care, orders, and documentation.
• Ensure every detail of the patient’s visit goes smoothly.

Skills

Excellent communication skills

Customer service skills

Tech-savvy

Education

High school diploma or equivalent

Tools

CRM software

EMR software

Job description

We are currently seeking an exceptional Patient Access Coordinator (PAC) with a deep commitment to integrity, accountability, and a love for our patients & team. Our regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off.

In addition to a competitive hourly rate, we offer the following benefits:

• 401(k) Matching
• Health, Vision, and Dental Insurance
• Over 20 days of paid time off annually

Pure Infusion is a fast‑growing healthcare start‑up, recognized as the fastest‑growing company in Utah two years in a row as of October 2025. We credit our success to our remarkable team, strong purpose, shared values, and a supportive culture that is evident across every location and department. Our mission is to deliver exceptional patient care through individual autonomy, quality time with patients, and meaningful interactions with referring providers. If you are self‑directed, honest, and passionate about making a difference, Pure Infusion Suites offers an environment where you can thrive.

If you’ve been looking for a healthcare position that truly allows you to love on, personally care for, and intentionally work with patients without the chaos of traditional healthcare systems, then Pure is likely what you have been waiting for, we hope you’ll keep reading.

OUR CORE VALUES

• People-obsessed
• Relentlessly Improving
• Innovators
• Grateful

THE JOB

In this role, you’ll be responsible for calling, scheduling, and welcoming patients into our clinic for their biologic infusions. You will also work with our referring practices and the local Market Executive to coordinate care, orders, and documentation to quickly and efficiently bring patients to Pure. Our patients are referred by specialty physicians for treatment of autoimmune disorders or primary deficiencies that only infusions can address. These patients need a space that fosters comfort, peace, and healing. We provide a white‑glove, concierge‑level experience, which you can see reflected in our patient reviews. In addition to scheduling, you’ll work closely with patients and staff to ensure every detail of the patient’s visit goes smoothly.

THE IDEAL CANDIDATE

• Demonstrate honesty, integrity, and excellent communication skills with patients, colleagues, and referring practices.
• Excel in customer service skills in both phone and in‑person settings (medical environment experience preferred).
• Be tech‑savvy and comfortable with various software applications.
• Be comfortable working in a fast‑paced environment and taking on multiple roles.
• Collaborate seamlessly with nurses and other team members virtually.

REQUIREMENTS

• High school diploma or equivalent
• Proficiency in CRM and EMR software systems
• BLS Certification within 30 days of hire
• Eligibility to meet U.S. employment requirements

WHY JOIN US?

At Pure Infusion, you’ll find a role where your impact on patients’ lives is direct and meaningful every single day. If this resonates with you, we can’t wait to meet you.

The pay range for this role is: 20 - 25 USD per hour (Pure Infusion of Flagstaff).