Patient Access Coordinator/ LPN Sign on Bonus

Four Rivers Community Health Center; Rolla (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Four Rivers Community Health Center is seeking an LPN/Medical Assistant to provide indirect patient care in the clinic, serving as the first voice patients encounter. The role requires handling inbound clinical calls, assisting with referrals and prescriptions, and documenting encounters in real time.

The position emphasizes accuracy, confidentiality, and professionalism, with a $5,000 sign-on bonus for qualified applicants.

Qualifications

• High school diploma or equivalent required.
• Basic keyboard skills and computer knowledge required.
• Bilingual abilities encouraged.
• Must demonstrate accuracy, proficiency, and efficiency from an approved training program.

Responsibilities

• Work cooperatively with Director of Medical Services and personnel to accomplish all goals and objectives of Four Rivers Community Health Center.
• Manage large amounts of inbound clinical calls in a timely manner.
• Identify patient needs, answer questions, and solve problems.
• Retrieve recorded messages and distribute to appropriated individuals; place telephone encounters and assign as appropriate.
• Document in real-time all patient phone encounters.
• Responsible for insuring patients receive their prescription refill requests within 48 hours or requesting.
• Responsible for assisting patients with referrals to specialists, laboratory testing, etc.
• Keep work area neat and organized for proper completion of work tasks.

Skills

Bilingual abilities encouraged

Accuracy and efficiency

Communication skills

Education

High school diploma or equivalent

Tools

Keyboard skills

Computer knowledge

Job description

LPN $5,000 sign on Bonus

• Work cooperatively with Director of Medical Services and personnel to accomplish all goals and objectives of Four Rivers Community Health Center.
• Manage large amounts of inbound clinical calls in a timely manner.
• Identify patient needs, answer questions, and solve problems.
• Retrieve recorded messages and distribute to appropriated individuals; place telephone encounters and assign as appropriate.
• Document in real-time all patient phone encounters.
• Responsible for insuring patients receive their prescription refill requests, via internal & external fax, telephone encounters, WELL App, etc, within 48 hours or requesting.
• Responsible for assisting patients with referrals to specialists, laboratory testing, etc.
• Keep work area neat and organized for proper completion of work tasks.
• Participate in Continuing Education as required by supervisor or state or federal guidelines; and,
• Perform related work as required, including, but not limited to, assisting, and fulfilling duties as needed.
  

LPN $5,000 sign on Bonus

General Summary:

A non-exempt position, Medical Assistant or LPN, providing indirect patient care in the office/clinic setting. The Patient Access Coordinator is the first voice of Four Rivers Community Health Center that patients, physicians and community members will encounter when communicating with the organization.

Essential Duties

• Work cooperatively with Director of Medical Services and personnel to accomplish all goals and objectives of Four Rivers Community Health Center.
• Manage large amounts of inbound clinical calls in a timely manner.
• Identify patient needs, answer questions, and solve problems.
• Retrieve recorded messages and distribute to appropriated individuals; place telephone encounters and assign as appropriate.
• Document in real-time all patient phone encounters.
• Responsible for insuring patients receive their prescription refill requests, via internal & external fax, telephone encounters, WELL App, etc, within 48 hours or requesting.
• Responsible for assisting patients with referrals to specialists, laboratory testing, etc.
• Keep work area neat and organized for proper completion of work tasks.
• Participate in Continuing Education as required by supervisor or state or federal guidelines; and,
• Perform related work as required, including, but not limited to, assisting, and fulfilling duties as needed.
  

Essential Job Functions

• Must be able to see, hear, read, write, kneel, stand, sit and lift up to 50 lbs.
• Must be able to handle stressful situations.
• Possess cognitive skills necessary to understand medical terminology.
• Always maintain a professional appearance and attitude.
• Must always maintain patient confidentiality.
• Must demonstrate tact, patience, and good communication skills in dealing with patients, staff, and the public.
  

Qualifications

• Possess a high school diploma or equivalent.
• Possess basic keyboard skills and computer knowledge.
• Bilingual abilities encouraged.
• Must demonstrate accuracy, proficiency, and efficiency from an approved training program.