Patient Access Coordinator I / ED - Rotational Shift - Full Time - Erie

Allegheny Health Network; Erie (Erie County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Coordinator to join their team. This full-time position involves creating a welcoming first impression for patients and families while managing clinical and financial processes. You will be responsible for scheduling, registration, and ensuring patients understand their financial responsibilities. The ideal candidate will demonstrate excellent communication skills and attention to detail, contributing to a positive patient experience. Join a supportive environment that values empathy and professionalism, and take the next step in your healthcare career.

Benefits

Sign-On Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Plan

Qualifications

• 1-3 months related experience or equivalent required.
• Knowledge of medical terminology and insurance processes preferred.

Responsibilities

• Perform scheduling, registration, and admitting functions independently.
• Deliver a positive patient experience and maintain professional relationships.

Skills

Communication Skills

Attention to Detail

Empathy

Education

High School diploma or GED

Tools

PC Software Applications

Job description

Patient Access Coordinator I / ED - Rotational Shift - Full Time - Erie

Join to apply for the Patient Access Coordinator I / ED - Rotational Shift - Full Time - Erie role at Allegheny Health Network.

Job Details

• Location: Erie
• Employment Type: Full Time
• Seniority Level: Entry Level

Benefits

• $1,000 Sign-On Bonus (for External Hires only, with a minimum 1-year commitment)
• Medical (Highmark Insurance), Dental (United Concordia), Vision
• Paid Time Off, 401K plan

Job Description

Creates the first impression of AHN’s services to patients, families, and external customers. Responsible for clinical and financial risk management by collecting and documenting patient information, scheduling, registration, financial clearance, and payment collection. Connects patients with financial advocacy resources and ensures regulatory paperwork is completed accurately. Communicates effectively to ensure patients understand their financial responsibilities, demonstrating empathy, attention to detail, and excellent communication skills.

Essential Responsibilities

• Perform scheduling, registration, and admitting functions independently at bedside, verifying demographic and insurance information, and collecting clinical data as needed.
• Determine patient financial responsibilities, calculate estimates, collect liabilities, and perform daily reconciliation.
• Deliver a positive patient experience, communicate effectively, and maintain professional relationships with healthcare personnel and external agencies.
• Maintain patient confidentiality, ensure accurate registration, and resolve registration issues during off-hours.
• Respond professionally to inquiries from patients, visitors, and staff under all circumstances.
• Adhere to organizational policies, complete mandatory training, and perform other duties as assigned.

Qualifications

• High School diploma or GED, with 1-3 months related experience or equivalent.
• Experience operating a PC and using software applications.
• Preferred: Knowledge of medical terminology and insurance processes.

Compliance and Accessibility

This role complies with all applicable legal, ethical, and privacy standards, including HIPAA. Employees must adhere to company policies, privacy practices, and promote an inclusive environment. For accommodations, contact HR at [e-mail].