Patient Access Coordinator I - Bellevue - Daylight hours - Part Time

Allegheny Health Network; Bellevue (Allegheny County); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Coordinator to enhance patient experiences and streamline financial processes. In this part-time role, you will be the first point of contact for patients, ensuring accurate scheduling, insurance verification, and financial responsibilities. This position offers the opportunity to make a significant impact in a healthcare setting, where your skills in customer service and financial management will be highly valued. Join a team that prioritizes patient care and operational excellence, and be part of a rewarding journey in the healthcare field.

Qualifications

• High school diploma or GED required; 1 year of related experience preferred.
• Proficient in PC operation and software applications.

Responsibilities

• Validate patient data and verify benefits for accurate billing.
• Calculate estimates and collect payments while ensuring positive patient interactions.

Skills

Patient Scheduling

Insurance Verification

Financial Clearance

Customer Service

Data Entry

Education

High School Diploma or GED

1-3 months related experience or training

Tools

PC Operation

Software Applications

Job description

Patient Access Coordinator I - Bellevue - Daylight hours - Part Time

Join to apply for the Patient Access Coordinator I - Bellevue - Daylight hours - Part Time role at Allegheny Health Network.

Job Overview

Responsible for completing processes such as scheduling, pre-registration, financial clearance, authorization and referral validation, and pre-service estimations and collections within Patient Access. Acts as the first point of contact for patients and external customers, providing clear information about services and financial responsibilities. Assumes clinical and financial risk when collecting and documenting patient information.

Key Responsibilities

1. Scheduling and Pre-registration: Validate patient data, verify benefits, update information for accurate billing (30%).
2. Insurance Verification: Contact payors via phone or online, identify authorization needs, follow up with relevant departments (20%).
3. Financial Responsibilities: Calculate estimates, collect liabilities, post payments, and reconcile daily transactions. Escalate complex cases to Financial Counselors (20%).
4. Patient Experience: Ensure positive interactions, maintain relationships with patients, staff, and external agencies (10%).
5. Productivity and Compliance: Meet productivity standards, participate in training, adhere to policies (10%).
6. Additional Duties: Perform other tasks as assigned.

Qualifications

Minimum

• High school diploma or GED, or 1-3 months related experience or training.
• One year of related experience preferred, especially in medical, financial, or customer service settings.
• Proficient in PC operation and software applications.

Preferred

• Knowledge of medical terminology and insurance verification processes.
• Experience in call centers or service environments.

Note: The job description outlines general duties and may not include all responsibilities or qualifications.