Patient Access Coordinator - 1st shift

Baptist Health; Paducah (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health in Paducah, KY is seeking a Patient Access Coordinator to support the revenue cycle by managing admissions for both inpatients and outpatients. The role requires exemplary customer service and strict privacy compliance according to HIPAA rules and company policies.

The coordinator will verify insurance eligibility, prepare Point of Service estimates, and assist with collections while ensuring accurate data capture and confidentiality for every patient encounter.

Qualifications

• Requires strong customer service skills and attention to patient privacy.
• Familiarity with HIPAA regulations and company policies.
• Insurance experience or training is preferred.

Responsibilities

• Handle admissions process for inpatients and outpatients.
• Verify insurance eligibility; prepare Point of Service estimates and assist with collections.
• Ensure patient information is accurate and privacy is maintained under HIPAA and policy.

Skills

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Job description

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join our team in Paducah, KY

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

Baptist Health is an Equal Employment Opportunity employer.