Patient Access Coordinator - 1st shift

Baptist Health; New Albany (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health in New Albany, IN seeks a Patient Access Coordinator to support admissions for inpatients and outpatients. You will verify insurance eligibility, provide accurate information, and uphold HIPAA confidentiality while delivering exemplary customer service.

The role emphasizes thorough admissions processing, patient rights awareness, and coordination with revenue cycle activities, ensuring compliant access services at the point of care.

Qualifications

• High school diploma or equivalent is required.
• Must type 40-45 wpm.
• Registration experience preferred.

Responsibilities

• Verify insurance eligibility and conduct eligibility checks.
• Maintain confidentiality of patient information per HIPAA and company policy.
• Handle point-of-service estimates and collections as part of the revenue cycle.
• Provide accurate admissions information and ensure patients understand their rights.

Skills

Typing 40-45 wpm

Registration experience

Education

High school diploma or equivalent

Job description

Summary

Job Description:

Baptist Health is looking for a Patient Access Coordinator to join our team in New Albany, IN

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility.

Requirements

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration Experience Preferred

Baptist Health is an Equal Employment Opportunity employer.