Patient Access Coordinator

Talentify; Conroe (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Actalent in Texas seeks a Patient Access Coordinator to manage patient interactions across multiple EMR systems, verify DOB/insurance, collect payments, and schedule appointments. This on-site role supports ophthalmology clinics with a high-volume environment.

You will contact patients for rescheduling, send dictated letters by email, and collaborate with physicians. 6 months to 1 year of medical experience and strong customer service are required.

Qualifications

• Experience with electronic health records (EMR) and appointment scheduling.
• Strong patient care and education skills.
• Insurance verification knowledge.
• 6 months to 1 year medical experience (ophthalmology/front desk preferred).
• Excellent customer service in a high-volume setting.
• Ability to handle 60+ patients per day.
• Bilingual abilities are a plus.

Responsibilities

• Work with 2-3 different EMR systems.
• Check in and check out patients efficiently.
• Verify date of birth and insurance details.
• Collect payments via credit card or check.
• Schedule appointments for patients checking out.
• Contact patients for no-shows or rescheduling.
• Send dictated letters from doctors via email.

Skills

EHR systems

Scheduling

Patient care

Insurance verification

Medical experience

Customer service

High-volume

Bilingual

Job description

Patient Access Coordinator

Job Description

As a Patient Access Coordinator, you will manage patient interactions using multiple Electronic Medical Record (EMR) systems. Your role will involve checking in and checking out patients, verifying their date of birth and insurance information, collecting payments, and scheduling appointments. You will also contact patients for rescheduling and manage communication by sending out dictated letters from doctors via email.

Responsibilities

• Work with 2-3 different EMR systems.
• Check in and check out patients efficiently.
• Verify date of birth and insurance details.
• Collect payments through credit card or check.
• Schedule appointments for patients checking out.
• Contact patients for no-shows or rescheduling appointments.
• Send out dictated letters from doctors via email.

Essential Skills

• Experience with electronic health records and appointment scheduling.
• Patient care and education skills.
• Insurance verification knowledge.
• 6 months - 1 year of medical experience, preferably in ophthalmology or front office medical experience.
• High level of customer service skills.
• Ability to work in a high-volume environment with 60+ patients per day.
• Bilingual abilities are a plus.

Work Environment

The position operates Monday through Friday, with availability required between 6:00 AM and 6:30 PM. Some days may start earlier when traveling to other clinics, and overtime is expected. The dress code includes navy blue scrubs, tennis shoes, and a face mask. The main clinic is located in The Woodlands, with cross-support i This role is collaborative, working alongside other patient access coordinators and directly with physicians.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Conroe,TX.

Application Deadline

This position is anticipated to close on May 13, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [e-mail] for other accommodation options.